

I know this seems logical, even simple, but most people don’t seem to understand that the drain line for your HVAC unit can not go up hill without a condensate pump. All drains must flow downhill to work (AT ALL!).
I can’t tell you how many service calls I go on and there is a clogged drain. Now a clogged drain is a normal service call that happens every now and then to different people during the summer. If you are someone that gets this problem every year then you have a problem with your drain and most of the time the guy who originally installed it thought water could go uphill (or maybe he thought constant service calls and work). Well either way if you tell me you have a constant drain issue (or even if you don’t) I will inspect your entire drain line and I will fix it so that you don’t have a constant service issue that pops up every summer sometimes multiple times during the same summer.
Comfort Masters Heating and Cooling cares about your HVAC unit and doesn’t want you to constantly pay to repair it. We want your system to work for you not drain your wallet.